ath Power Shopper Pay Policy
Once a shopper has submitted an evaluation form through ath Power's online database, aNET℠, the form will be reviewed through several levels of quality assurance. If all requirements have been met (as explained in the instructions and the Independent Contractor Agreement), the evaluation form will be published and a record of the completed shop exported to our accounting department. Should an evaluation form be missing, require additional details, or be in need of any further considerations, an ath Power team member will contact the shopper via email or phone call to address the issue(s). The shop will not be considered complete and its record will not be submitted to accounting until all issues have been resolved.
We do not use PayPal. Shop pay is cut once a month - on the last day of the month for all shops completed the previous month. Example: All shops completed in July, checks are cut on the last day of August and will be mailed out within 7-10 business days (processing time). Processing time consists of signing, sealing, stuffing, metering and mailing through the U.S. post office.
Payment is made for the total fees of all shops completed in the respective time period as explained above, in one check, mailed to the address listed in the shopper's profile on aNET℠. Shoppers must keep their mailing addresses up to date to ensure safe receipt of their payment.
If you have not received your check in the aforementioned timeframe OR if you have any questions regarding your check, please take the following steps:
Check your profile on aNET℠ to ensure your address is correct. If YES and the address is complete and correct, please contact your scheduler via email. If NO, please update your address and then notify your scheduler via email. Email to your scheduler must include your full name, the shop ID numbers in question and the specific inquiry you have regarding payment. If the scheduler does not respond within an appropriate amount of time, please forward your issue to Ellen at ebarkhouse@athpower.com
Please note that all shopper checks are voided after 90 days and ath Power Consulting will not be liable for any bank fees associated with attempting to cash/deposit checks after 90 days. Once checks are voided payment cannot be reissued. It is the shopper's responsibility to cash/deposit checks within the 90 day timeframe.
