ath Power Shopper Pay Policy
Option 1 – Pay By Check
Checks are cut once per month - on the last day of each month for shops completed the previous month. For example, if you completed a shop on May 15th, the check for that shop is cut on June 30th. Once the checks are cut, please allow 7-10 business days for checks to arrive through the U.S. post office.
You should receive the payment on the aforementioned schedule, if all shop requirements have been met (as explained in the requirements and the Independent Contractor Agreement. Should an evaluation form be missing, require additional details, or be in need of any further considerations, an ath Power team member will contact the shopper via email or phone call to address the issue(s). The shop will not be considered complete and its record will not be submitted for payment until all issues have been resolved.
Payment is made for the total fees of all shops completed in the respective time period as explained above, in one check, mailed to the address listed in the shopper's profile on aNET℠. Shoppers must keep their mailing addresses up to date to ensure safe receipt of their payment.
If you have not received your check in the aforementioned timeframe OR if you have any questions regarding your check, please take the following steps:
- Check your profile on aNET℠ to ensure your address is correct.
- If NO, please update your address and then notify Ellen at firstname.lastname@example.org. Email to Ellen must include your full name, the shop ID numbers in question and the specific inquiry you have regarding payment.
- If the address is complete and correct on your profile, please notify Ellen at email@example.com. Email to Ellen must include your full name, the shop ID numbers in question and the specific inquiry you have regarding payment.
Option 2 – E-Payment
You also now have the option to sign up for e-payment with ath Power. This means that rather than receiving a check for your completed mystery shops, you can have your payment deposited directly into your bank account through Bill.com. To be eligible for e-payment, you must first have already received at least one payment from ath Power by check. Then, please contact Ellen at ath Power (firstname.lastname@example.org) with your direct deposit request. We will coordinate with Bill.com and Bill.com will email you typically within 48 hours. The email will include a unique link and will provide sign-up instructions for Bill.com.
Please note ath Power and Bill.com are not affiliated in any way. Through this service ath Power Consulting pays Bill.com who then pays you directly through auto transfer (ACH). ath Power Consulting has NO liability regarding payment issues stemming from Bill.com’s payment process, which relies solely on accurate data submitted at your initial sign up. Should any issues arise with ACH payments they should be directed to Bill.com ONLY and they should be considered FULLY RESPONSIBLE for payments. By signing up for e-payments through Bill.com you agree to not hold ath Power Consulting responsible for ANY issues regarding failed e-payment delivery and will follow up with Bill.com for any problems that may arise.
Should you have any questions regarding e-payment, please email Bill.com directly at email@example.com or call 866-989-2455 from 8am to 3pm PT weekdays.